Terms and Conditions

Please also visit our Privacy Policy section for information explaining the information we collect and how we use it.

Maison Rene

50 South 16th Street Philadelphia, PA 19102

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. This website is operated by Maison Rene, and its subsidiaries and affiliates. By accessing or using Maison Rene's, websites or services, you signify that you have read, understand and agree to be bound by these Terms and Conditions, and any other applicable law. Maison Rene may change these Terms and Conditions at any time without notice, effective upon its posting to the Website. You agree to review these Terms and Conditions regularly to make yourself aware of any changes. Your continued use of the Website shall be considered your acceptance to the revised Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this Website.

Product Orders

All orders placed through the Website are subject to Maison Rene's acceptance. This means that Maison Rene may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, Maison Rene will issue you a refund.

Product Availability and Pricing

If you're interested in a piece of jewelry that is currently on back order, contact us and we can tell you when the item will be back in stock. Sometimes due to the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.

Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may still occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact us.

Return Policy

Custom engagement rings, wedding bands and custom jewelry pieces are final sale and cannot be returned or exchanged.
We do not offer store credit.

Policy on Ethical Sourcing

At Maison Rene, we only purchase diamonds through the most respected suppliers, diamond grower.

Site Content

The Site and all content and other materials, including, without limitation, the Maison Rene logo, and all designs, text, graphics, pictures, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Maison Rene or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Questions & Contact Information

If you have any questions, please do not hesitate to contact us at hello@maison-rene.com or 267 324 4635